Contact
If you have any questions, or would like to place and schedule an order, please contact me via email, or send me a message using the contact form to start a conversation.
Email
info@ordnancefurniture.com
Note: Some assembly is required with Ordnance furniture and is one of the design tenets that has guided their creation. My furniture is designed to be simply assembled, or if the need arises, easily disassembled.
All that is needed tool-wise, is a couple of hex keys and a wrench in a few instances.
Ordering
To place an order, please fill out the contact form on this page. All furniture is made to order, and manufactured in the order received. Standard fabrication time for most pieces is 9-12 weeks. After a deposit is received orders will be added to the schedule and you’ll be informed of the start date.
Details
Payment
A 50% deposit is required when your order is placed, with the balance, due upon completion.
All cost associated with shipping will be invoiced at the time of shipping. A confirmation and invoice will be e-mailed to you at each stage. Payments can be made via Square.
Your order is not considered confirmed or put on my schedule until a deposit is received.
For orders of multiple pieces, the balance is due on each piece upon completion of that piece. All payments for furniture, shipping charges and any tax due must be received before your order ships.
Changes
Changes to an order can only be made before the start of fabrication.
Shipping
Shipping usually takes 3-5 business days in the contiguous U.S., originating from Seattle, Washington. Most items require some assembly and ship disassembled flat-pak style via UPS Ground. Larger pieces may ship in several boxes for more manageable handling.
Warranty
I offer a lifetime warranty on Ordnance furniture for the original owner. It covers any defects that occur with the furniture structure or wood materials. it will be repaired free of charge, minus shipping and handling. This warranty does not cover damage caused by, or during shipping. Damage caused by lack of care, ignoring maintenance instructions, user negligence, or general wear and tear or hardware failure.
Product Care
During the first few months after receipt of an Ordnance furnishing (as the oil/wax finish cures) I suggest periodically moving items sitting on the surface around so the patina develops evenly. Avoid placing your furniture directly in front of radiators, heating/cooling vents, fireplaces or anything that will cause cyclical changes in temperature. Use coasters or trivets to prevent liquid rings and damage from hot dishes. It is recommended to wipe up spilled liquids immediately with a damp cloth even though the hard oil/wax finish has excellent water resistances as well as resistance to wine, beer, cola, coffee, tea, fruit juice, and milk . DO NOT clean using citrus based or silicon-based products, like Pledge. A cleaning solution for oil/wax surfaces is recommended.